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Analysis of the end-to-end passenger experience, from pre-travel & check-in, to in-flight & arrivals. Weekly news & analysis, regional and global events
- 31articles · 30d
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- Aug 20, 2026earliest in window
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News
IAG, DFW, All Nippon Airways, MUC, Turkish Airlines and Japan Airport Terminal among winners in FTE Global Pioneer Awards 2026
4+ day, 6+ hour ago (982+ words) Digital Transformation | FTE Event News | On the Ground | Up in the Air // Sep 2026 IAG is also investing in technologies with sustainability potential. Through IAGi Ventures, it has invested in MAKO, developer of Flightfilm, a shark skin-inspired adhesive film designed to…...
FTE Communities to meet in Dallas for exclusive tours, dynamic meetings, innovation, collaboration and more
1+ week, 10+ hour ago (376+ words) FTE Event News // Sep 2026 The packed agenda includes: This promises to provide an unparalleled opportunity to learn how people, technology, and culture come together to drive operational excellence at scale. The tour will be followed by an FTE Baggage Innovation…...
Making travel more human: Virgin Voyages on AI, hospitality and reimagining the passenger experience
1+ week, 6+ day ago (751+ words) Digital Transformation | FTE Event News | On the Ground | Up in the Air // Aug 2026 At FTE Global, Huang is participating in the Opening Keynote Session, providing outside of the industry inspiration with a presentation titled ‘More human, powered by AI: The…...
Airbus, KSIA, DFW, ZIPAIR, and MWAA & PANYNJ shortlisted in FTE Global Moonshot Competition
1+ week, 6+ day ago (387+ words) Digital Transformation | FTE Event News | On the Ground | Up in the Air // Aug 2026 Hear more from Airbus at the 20th anniversary edition of FTE Global, taking place in Dallas, Texas, on 8 to 10 September 2026. Diego Alonso Tabares, Airport Operations Senior Engineer, Airbus,…...
GRR Airport opens $135m terminal enhancements and advanced baggage system
1+ week, 6+ day ago (600+ words) Baggage | Check-in | On the Ground | Terminal Design // Aug 2026 The Terminal Enhancement Project, which broke ground in April 2024, expands the terminal’s west end and represents a $135 million investment in the airport’s future. The expansion is designed to accommodate continued passenger growth…...
Qantas brings lie-flat beds and privacy doors to A321XLR
1+ week, 6+ day ago (555+ words) Cabin Design & Interiors | Up in the Air // Aug 2026 Demand for premium travel continues to outpace Economy, with premium cabin revenue growing at twice the rate of Economy across Qantas’ international network. The next-generation aircraft joining the fleet carry a higher…...
Pittsburgh International Airport introduces first-ever video gaming lounge to enhance CX
1+ week, 6+ day ago (502+ words) A key element of PIT’s terminal modernisation programme includes a major refresh of its shopping, dining and entertainment offerings that optimise diverse passenger demands. Including Gameway, PIT has added nearly 25 new stores and restaurants in the past two years, featuring…...
ANA and avatarin roll out remote passenger support using ‘newme’ robots at regional airports
1+ week, 6+ day ago (368+ words) Digital Transformation | On the Ground | Robotics & AI // Aug 2026 This effort is a part of the ANA Group’s Mid-Term Management Strategy focus on “evolving operations through the integration of human hospitality and digital technology.” By combining cutting-edge technology with human expertise,…...
Ontario International Airport secures $4.15m FAA grant to expand electric ground support infrastructure
2+ week, 20+ min ago (585+ words) On the Ground | Sustainability // Aug 2026 Ontario International Airport (ONT) – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has been awarded nearly $4.15 million from the Federal Aviation Administration (FAA) to expand its clean-energy infrastructure, marking the airport’s third – and…...
American Airlines expands Flagship Dining access with enhanced premium experience
2+ week, 3+ day ago (308+ words) Lounges & Gates | On the Ground // Aug 2026 American Airlines – a Headline Partner of the 20th anniversary edition of FTE Global, taking place in Dallas, Texas, on 8 to 10 September 2026 – is expanding Flagship Dining, its premium sit-down dining experience available in Flagship lounges at…...